{"id":286,"date":"2020-10-30T11:12:01","date_gmt":"2020-10-30T11:12:01","guid":{"rendered":"http:\/\/34.125.46.169\/?page_id=286"},"modified":"2022-06-07T00:18:41","modified_gmt":"2022-06-07T00:18:41","slug":"sandy-rogers","status":"publish","type":"page","link":"https:\/\/franklincovey.com.ar\/en\/speakers-bureau\/sandy-rogers","title":{"rendered":"sandy-rogers"},"content":{"rendered":"<div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container solutions-header parbase\"><div class=\"wp-block-fc-component-hero solutions-header\"><div class=\"solutions-header-img-holder\" style=\"background-image:url('\/wp-content\/uploads\/2020\/10\/speakers-bureau_speakers-bureau-hero-images_sandy-rogers-speakers-bureau-02.jpg');\"><div class=\"container\"><div class=\"row\"><div class=\"col-xs-12\"><div class=\"solutions-header-container\"><div class=\"solutions-header-bs\"><\/div><div class=\"solutions-header-title heading-a\"><span>SANDY ROGERS<\/span><div class=\"solution-header-subtitle subtitle-spaces\">FranklinCovey Best-Selling Author, Speaker &amp; Thought Leader<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-fc-component-jump-links-menu jump-links-menu parbase\"><div class=\"jump-spacer\"><\/div><div class=\"jump-links-container jump-links-menu hidden-xs hidden-sm\"><div class=\"container\"><div class=\"links-row col-xs-6\"><div class=\"wp-block-fc-component-jump-link link-item\" style=\"--link-underline-\"><div><span class=\"jump-link\" onclick=\"manageLink(this)\" data-target=\"videos\">Videos<\/span><\/div><\/div><div class=\"wp-block-fc-component-jump-link link-item\" style=\"--link-underline-\"><div><span class=\"jump-link\" onclick=\"manageLink(this)\" data-target=\"speaking\">Speaking<\/span><\/div><\/div><div class=\"wp-block-fc-component-jump-link link-item\" style=\"--link-underline-\"><div><span class=\"jump-link\" onclick=\"manageLink(this)\" data-target=\"books\">Books<\/span><\/div><\/div><div class=\"wp-block-fc-component-jump-link link-item\" style=\"--link-underline-\"><div><span class=\"jump-link\" onclick=\"manageLink(this)\" data-target=\"articles\">Articles<\/span><\/div><\/div><\/div><div class=\"jump-link-cta-container col-xs-3\"><div class=\"link-item\"><a title=\"888-554-1776 | CALL TODAY\" target=\"_self\" class=\"jump-link-btn prim-bold\" style rel=\"noopener\">888-554-1776 | CALL TODAY<\/a><\/div><div class=\"link-item\"><a href=\"http:\/\/pages.franklincovey.com\/SpeakersBureau_Contact.html\" title=\"BOOK NOW\" target=\"_blank\" class=\"jump-btn-style btn-solid prim-bold\" style rel=\"noopener\">BOOK NOW<\/a><\/div><\/div><\/div><\/div><div class=\"jump-links-container jump-links-menu hidden-md hidden-lg\"><div class=\"container jump-link-carousel-container\"><div class=\"links-row\"><div class=\"carousel-cta-links\"><div class=\"col-xs-6 jump-link-item\"><a title=\"888-554-1776 | CALL TODAY\" target=\"_self\" class=\"jump-link-btn prim-bold\" style rel=\"noopener\">888-554-1776 | CALL TODAY<\/a><\/div><div class=\"col-xs-6 jump-link-item\"><a href=\"http:\/\/pages.franklincovey.com\/SpeakersBureau_Contact.html\" title=\"BOOK NOW\" target=\"_blank\" class=\"jump-btn-style btn-solid prim-bold\" style rel=\"noopener\">BOOK NOW<\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-fc-component-jump-links-menu jump-links-menu parbase\"><div class=\"jump-spacer\"><\/div><div class=\"jump-links-container jump-links-menu hidden-md hidden-lg\"><div class=\"container jump-link-carousel-container\"><div class=\"links-row\"><div class=\"carousel-cta-links\"><div class=\"col-xs-6 jump-link-item\"><a title=\" 888-554-1776 | Call Today\" target=\"_self\" class=\"jump-link-btn prim-bold\" rel=\"noopener\">888-554-1776 | Call Today<\/a><\/div><div class=\"col-xs-6 jump-link-item\"><a href=\"http:\/\/pages.franklincovey.com\/SpeakersBureau_Contact.html\" title=\"BOOK NOW\" target=\"_blank\" class=\"jump-btn-style btn-solid prim-bold\" rel=\"noopener\">BOOK NOW<\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container program-list parbase\"><div id=\"overview\" class=\"comp-program-list bc-video-modal\"><div class=\"container\"><div class=\"row\"><div class=\"col-xs-12 col-md-12 col-sm-10 col-xs-offset-0 col-sm-offset-2 col-md-offset-0\"><div class=\"heading-content\"><p style=\"--text-\" class=\"heading-e\">OVERVIEW<\/p><div style=\"--sub-text-color:\" class=\"sub-title\"><p><span class=\"heading-c\"><strong>Sandy Rogers<\/strong><\/span><\/p><p>Pack your event with inspiration, expertise &amp; lasting change.<br><\/p><p>&nbsp;<\/p><p><span class=\"heading-d\"><b><a title=\"BIO\" href=\"\/wp-content\/uploads\/2020\/10\/speakers-bureau_sandy-rogers_SandyRogers_BioMediaSht_012020.pdf\">DOWNLOAD SANDY&#8217;S BIO &gt;<\/a><\/b><\/span><\/p><p><span class=\"heading-d\">&nbsp;<\/span><\/p><p><span class=\"heading-d\">Sandy Rogers is the lead author of the Wall Street Journal bestselling book Leading Loyalty: Cracking the Code to Customer Devotion. He is also the founder and leader of FranklinCovey&#8217;s Loyalty Practice, which helps organizations accelerate growth through improving customer and employee loyalty. FranklinCovey provides frontline teams with an accurate measure of their customer service each month, along with a process to deliver great service more consistently.<\/span><\/p><p><span class=\"heading-d\">&nbsp;<\/span><\/p><p><span class=\"heading-d\">Sandy was previously a senior vice president at Enterprise Rent-A-Car. During his 14 years there, he and his team figured out how to accurately measure customer service at thousands of branches each month, and then improve it, helping to triple company revenue over 10 years. Their success inspired Fred Reichheld at Bain to create NPS &#8211; Net Promoter Score &#8211; now the global standard for measuring loyalty. In his time at Enterprise, Sandy led the marketing team to develop Enterprise\u2019s new logo, branch signage, and the &#8220;Pick Enterprise, We\u2019ll Pick You Up!&#8221; television campaign. He managed the turnaround of Enterprise\u2019s London England operation and later overall corporate strategy.<\/span><\/p><p><span class=\"heading-d\">&nbsp;<\/span><\/p><p><span class=\"heading-d\">Through entertaining stories and keen insights from a career at P&amp;G, Apple, Enterprise, and FranklinCovey, Sandy shares his learning over 30 years to unlock the secret to earning the fierce loyalty of your customers, co-workers, and all the important people in your life.<\/span><\/p><\/div><\/div><\/div><\/div><div><div class=\"program-grid video-program\"><div class=\"grid-row\"><div class=\"grid-left\"><div class=\"program-img\" style=\"background-image: url('\/wp-content\/uploads\/2020\/10\/speakers-bureau_sandy-rogers_sandy_rogers.jpg');\"><div class=\"btn-content\" data-toggle=\"modal\" data-target=\"#section13P43\" vid-id=\"6126935454001\" onclick=\"changeVideo(this);\"><div class=\"button-play\"><\/div><\/div><\/div><\/div><div class=\"grid-right\"><div class=\"program-content\"><p class=\"program-tittle\">Sandy Rogers<\/p><p class=\"sub-text\">Best Selling Author &#8211; Loyalty Practice Leader<\/p><p class=\"sub-next-text\">Sandy Rogers is the lead author of the Wall Street Journal bestselling book <i>Leading Loyalty: Cracking the Code to Customer Devotion. <\/i>He is also the<i> <\/i>founder and leader of FranklinCovey&#8217;s Loyalty Practice, which helps organizations accelerate growth through improving customer and employee loyalty.&nbsp;<b><\/b><\/p><p><a href=\"http:\/\/pages.franklincovey.com\/SpeakersBureau_Contact.html\" title=\"BOOK SANDY TODAY\" target=\"_blank\" class=\"btn-style prim-bold btn-color-blue-light\" rel=\"noopener\">BOOK SANDY TODAY<\/a><\/p><\/div><\/div><div id=\"section13P43\" class=\"modal fade modal-close\" role=\"dialog\"><div class=\"modal-dialog\"><div class=\"modal-content\"><div class=\"modal-body\"><div class=\"modal-close-btn\"><button type=\"button\" class=\"close\" data-dismiss=\"modal\">&#xD7;<\/button><\/div><div class=\"modal-video\"><video id=\"section13P43_1\" style=\"width: 100%; height: 100%;\" data-account=\"1302165881001\" data-player=\"x3P9v0DEc\" data-embed=\"default\" preload=\"true\" class=\"video-js\" controls><\/video><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container three-column-video parbase\"><div id=\"videos\" class=\"three-column-video top-space bottom-space bg-color-white bc-video-modal\"><div class=\"container\"><div class=\"text-content\"><p class=\"title-text heading-e\">Featured Videos<\/p><\/div><div class=\"video-content\"><div class=\"row\"><div class=\"col-xs-12 col-sm-6 col-md-4 video-section\"><div class=\"video-content-image\" data-toggle=\"modal\" data-target=\"#section1KIS4\" vid-id=\"5810778167001\" onclick=\"changeVideo(this);\" style=\"background-image: url('\/wp-content\/uploads\/2020\/10\/speakers-bureau_sandy-rogers_on_leadership_sandy_rogers.png');\"><div class=\"btn-content\"><div class=\"button-play\"><\/div><\/div><\/div><p class=\"video-content-title\">Sandy Rogers On Leadership<\/p><div class=\"video-content-text\"><div><\/div><\/div><div id=\"section1KIS4\" class=\"modal fade modal-close\" role=\"dialog\"><div class=\"modal-dialog\"><div class=\"modal-content\"><div class=\"modal-body\"><div class=\"modal-close-btn\"><button type=\"button\" class=\"close\" data-dismiss=\"modal\">&#xD7;<\/button><\/div><div class=\"modal-video\"><video id=\"section1KIS4_1\" style=\"width: 100%; height: 100%;\" data-account=\"1302165881001\" data-player=\"x3P9v0DEc\" data-embed=\"default\" preload=\"true\" class=\"video-js\" controls><\/video><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"col-xs-12 col-sm-6 col-md-4 video-section\"><div class=\"video-content-image\" data-toggle=\"modal\" data-target=\"#section2JLPI\" vid-id=\"5353720071001\" onclick=\"changeVideo(this);\" style=\"background-image: url('\/wp-content\/uploads\/2020\/10\/speakers-bureau_sandy-rogers_leading_loyalty_intro_sandy_rogers.png');\"><div class=\"btn-content\"><div class=\"button-play\"><\/div><\/div><\/div><p class=\"video-content-title\">Sandy Rogers on Leading Loyalty<\/p><div class=\"video-content-text\"><div><\/div><\/div><div id=\"section2JLPI\" class=\"modal fade modal-close\" role=\"dialog\"><div class=\"modal-dialog\"><div class=\"modal-content\"><div class=\"modal-body\"><div class=\"modal-close-btn\"><button type=\"button\" class=\"close\" data-dismiss=\"modal\">&#xD7;<\/button><\/div><div class=\"modal-video\"><video id=\"section2JLPI_1\" style=\"width: 100%; height: 100%;\" data-account=\"1302165881001\" data-player=\"x3P9v0DEc\" data-embed=\"default\" preload=\"true\" class=\"video-js\" controls><\/video><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"col-xs-12 col-sm-6 col-md-4 video-section\"><div class=\"video-content-image\" data-toggle=\"modal\" data-target=\"#section3Q6KD\" vid-id=\"6039493111001\" onclick=\"changeVideo(this);\" style=\"background-image: url('\/wp-content\/uploads\/2020\/10\/speakers-bureau_sandy-rogers_leading-loyalty-overview-02.png');\"><div class=\"btn-content\"><div class=\"button-play\"><\/div><\/div><\/div><p class=\"video-content-title\">Leading Loyalty Overview<\/p><div id=\"section3Q6KD\" class=\"modal fade modal-close\" role=\"dialog\"><div class=\"modal-dialog\"><div class=\"modal-content\"><div class=\"modal-body\"><div class=\"modal-close-btn\"><button type=\"button\" class=\"close\" data-dismiss=\"modal\">&#xD7;<\/button><\/div><div class=\"modal-video\"><video id=\"section3Q6KD_1\" style=\"width: 100%; height: 100%;\" data-account=\"1302165881001\" data-player=\"x3P9v0DEc\" data-embed=\"default\" preload=\"true\" class=\"video-js\" controls><\/video><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles parbase\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container\"><div id=\"speaking\" class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles space-bottom-10 space-bottom-pad-10\" style=\"background-color: rgb(255, 255, 255);\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container container\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container row\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container col-xs-12\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles-main\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-header-content space-top\"><p class=\"product-tiles-header heading-e\" style=\"--header-text-\">Sandy\u2019s Speaking Engagements<\/p><p class=\"product-tiles-sub-header\"><\/p><\/div><div class=\"wp-block-columns row is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column col-xs-12 col-sm-6 col-md-4 product-tiles-container demo is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles-content\"><div class=\"wp-block-fc-component-aem-image product-tiles-image\" style=\"background-image: url('\/wp-content\/uploads\/2020\/10\/speakers-bureau_sandy-rogers_wobi-logo.png');\" title=\"WOBI - World Of Business Ideas\"><\/div><p class=\"product-tiles-name\">WOBI &#8211; World Of Business Ideas<\/p><p class=\"product-tiles-desc\"><\/p><\/div><\/div><div class=\"wp-block-column col-xs-12 col-sm-6 col-md-4 product-tiles-container demo is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles-content\"><div class=\"wp-block-fc-component-aem-image product-tiles-image\" style=\"background-image: url('\/wp-content\/uploads\/2020\/10\/speakers-bureau_sandy-rogers_confecamaras-logo.png');\" title=\"Confecamaras Congreso Colombia\"><\/div><p class=\"product-tiles-name\">Confecamaras Congreso Colombia<\/p><p class=\"product-tiles-desc\"><\/p><\/div><\/div><div class=\"wp-block-column col-xs-12 col-sm-6 col-md-4 product-tiles-container demo is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles-content\"><div class=\"wp-block-fc-component-aem-image product-tiles-image\" style=\"background-image: url('\/wp-content\/uploads\/2020\/10\/speakers-bureau_sandy-rogers_aopa-logo.png');\" title=\"2017 AOPA O&amp;P World Congress\"><\/div><p class=\"product-tiles-name\">2017 AOPA O&amp;P World Congress<\/p><p class=\"product-tiles-desc\"><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles parbase\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container\"><div id=\"speaking\" class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles space-bottom-10 space-bottom-pad-10\" style=\"background-color: rgb(255, 255, 255);\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container container\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container row\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container col-xs-12\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles-main\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-header-content space-top\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles-header heading-e\"><\/div><p class=\"product-tiles-sub-header\"><\/p><\/div><div class=\"wp-block-columns row is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column col-xs-12 col-sm-6 col-md-4 product-tiles-container demo is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles-content\"><div class=\"wp-block-fc-component-aem-image product-tiles-image\" style=\"background-image: url('\/wp-content\/uploads\/2020\/10\/speakers-bureau_sandy-rogers_roth-logo.png');\" title=\"Roth Investor Conference\"><\/div><p class=\"product-tiles-name\">Roth Investor Conference<\/p><p class=\"product-tiles-desc\"><\/p><\/div><\/div><div class=\"wp-block-column col-xs-12 col-sm-6 col-md-4 product-tiles-container demo is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles-content\"><div class=\"wp-block-fc-component-aem-image product-tiles-image\" style=\"background-image: url('\/wp-content\/uploads\/2020\/10\/speakers-bureau_sandy-rogers_ana-conference-logo.png');\" title=\"ANA Conference\"><\/div><p class=\"product-tiles-name\">ANA Conference<\/p><p class=\"product-tiles-desc\"><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container producttestimonials parbase\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-testimonials\" style=\"background-color: rgb(255, 255, 255);\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container container\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container row\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container col-xs-12\"><blockquote class=\"wp-block-quote testimonials-content is-layout-flow wp-block-quote-is-layout-flow\"><p class=\"testimonial-verbiage\">&#8220;Loyalty is earned one great experience at a time. Each interaction should be a deposit in building a lifelong relationship.&#8221;<br><\/p><cite><span class=\"review-info\">SANDY <span>&nbsp;<\/span>ROGERS<\/span><\/cite><\/blockquote><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container two-column-split-text-image parbase\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container two-column-split-text-and-image\" id=\"books\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container container\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container row\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container col-md-8 col-sm-7 col-xs-12\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container content-block\"><p class=\"heading-e header\">Books by Sandy Rogers<\/p><p class=\"head-line\">Leading Loyalty: Cracking the Code to Customer Devotion<\/p><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container text-body\"><p><b>In business, if people merely like you, you\u2019re in trouble. They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline team is the key to building raving fans<em>.<\/em><\/b><\/p><p>&nbsp;<\/p><p>The industry experts at FranklinCovey set out to unlock the mysteries of gaining the customer\u2019s loyalty. In an extensive study that involved 1,100 stores and thousands of people, they isolated examples that stood out in terms of revenues and profitability. They found that these &#8220;campfire stores&#8221; burned brighter than the rest thanks to fiercely loyal customers and the employees who delight in making their customers\u2019 lives easier.<\/p><\/div><p><a href=\"https:\/\/amzn.to\/2EDhP2z\" title=\"Get your copy of Leading Loyalty Today \" target=\"_blank\" class=\"link-inline prim-black\" rel=\"noopener\">Get your copy of Leading Loyalty Today <span class=\"go-icon\"><\/span><\/a><\/p><\/div><\/div><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container col-md-4 col-sm-5 col-xs-12\"><div class=\"wp-block-fc-component-multi-size-image right-image multi-size-image\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/speakers-bureau_leena-rinne_Leading-Loyalty-book-00.png\" alt=\"lrg-leadloyalty\" class=\"img-responsive hidden-sm hidden-xs\"> <img decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/speakers-bureau_leena-rinne_Leading-Loyalty-book-00.png\" alt=\"med-leadloyalty\" class=\"img-responsive hidden-lg hidden-xs hidden-md\"> <img decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/10\/speakers-bureau_leena-rinne_Leading-Loyalty-book-00.png\" alt=\"small-leadloyalty\" class=\"img-responsive hidden-lg hidden-sm hidden-md\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles parbase\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container\"><div id=\"articles\" class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles space-bottom-40 space-bottom-pad-10\" style=\"background-color: rgb(255, 255, 255);\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container container\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container row\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container col-xs-12\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles-main\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-header-content space-top\"><p class=\"product-tiles-header heading-e\" style=\"--header-text-\">Newest Articles<\/p><p class=\"product-tiles-sub-header\"><\/p><\/div><div class=\"wp-block-columns row is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column col-xs-12 col-sm-6 col-md-4 product-tiles-container demo is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles-content\"><div class=\"wp-block-fc-component-aem-image product-tiles-image\" style=\"background-image: url('\/wp-content\/uploads\/2020\/10\/speakers-bureau_sandy-rogers_net-promoter-system-logo.png');\" title=\"Net Promoter System\"><\/div><p class=\"product-tiles-name\">Figuring Out How to Measure Customer Experience<\/p><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles-desc\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container cmp-text\"><p>We realized that one of the best ways to grow this business faster &#x2026; was to provide a consistently great customer experience.&#8221;&nbsp; That\u2019s Sandy Rogers, the global practice leader for loyalty at Franklin Covey, the management training firm&#x2026;&nbsp; &nbsp;&nbsp;<\/p><p>&nbsp;<\/p><p><a title=\"thrive global\" href=\"https:\/\/www.netpromotersystem.com\/insights\/figuring-out-how-to-measure-customer-experience-nps-podcast\/\" target=\"_self\" rel=\"noopener\"><span class=\"heading-e\">READ THE ARTICLE<\/span><\/a><\/p><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-column col-xs-12 col-sm-6 col-md-4 product-tiles-container demo is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles-content\"><div class=\"wp-block-fc-component-aem-image product-tiles-image\" style=\"background-image: url('\/wp-content\/uploads\/2020\/10\/speakers-bureau_sandy-rogers_success-logo.png');\" title=\"SUCCESS\"><\/div><p class=\"product-tiles-name\">How to Earn Loyalty as a Leader<\/p><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles-desc\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container cmp-text\"><p>The paradigm we choose greatly influences how we see and react to the world around us. The Loyalty Leader Mindset can be expressed as: I earn the loyalty of others by having empathy for them, taking responsibility for their needs, and being generous.<br><\/p><p>&nbsp;<\/p><p><a title=\"Inc\" href=\"https:\/\/www.success.com\/leading-loyalty\/\" target=\"_self\" rel=\"noopener\"><span class=\"heading-e\">READ THE ARTICLE<\/span><\/a><\/p><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-column col-xs-12 col-sm-6 col-md-4 product-tiles-container demo is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles-content\"><div class=\"wp-block-fc-component-aem-image product-tiles-image\" style=\"background-image: url('\/wp-content\/uploads\/2020\/10\/speakers-bureau_sandy-rogers_franklincovey-logo.png');\" title=\"FranklinCovey\"><\/div><p class=\"product-tiles-name\">The 3 Principles Of A Loyalty Leader Mindset<\/p><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container product-tiles-desc\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container cmp-text\"><p>Every first-level leader has to approach their role differently than they did as a team member. You may want to hold a metaphorical funeral as you transition from individual contributor to team leader. You can\u2019t simply rely on the skills that led to your success. Your new role will require a new mindset if you want continued success.<\/p><p>&nbsp;<\/p><p><a title=\"thrive global\" href=\"https:\/\/resources.franklincovey.com\/franklincovey-blog\/the-3-principles-of-a-loyalty-leader-mindset\" target=\"_self\" rel=\"noopener\"><span class=\"heading-e\">READ THE ARTICLE<\/span><\/a><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container cta-button-link parbase\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container cta-button-link\" style=\"background-color: rgb(255, 255, 255);\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container container\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container row\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container col-xs-12\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container button-link-container\"><div class=\"wp-block-fc-component-omniblock wp-block-omniblock__inner-container main-content\"><p class=\"button-space no-margin-left no-margin-top remove-float top-space-40 bottom-space-40\"><a href=\"http:\/\/pages.franklincovey.com\/SpeakersBureau_Contact.html\" title=\"BOOK SANDY TODAY\" target=\"_blank\" class=\"btn-style prim-bold btn-color-blue-light\" rel=\"noopener\">BOOK SANDY TODAY<\/a><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div><script>console.log(\"Original URL:\", \"https:\/\/www.franklincovey.com\/speakers-bureau\/sandy-rogers.html\");console.log(\"Editor URL\", \"http:\/\/34.125.46.169\/wp-admin\/post.php?post=286&action=edit\")<\/script><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":16,"featured_media":0,"parent":57,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"wf_page_folders":[25],"class_list":["post-286","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/franklincovey.com.ar\/en\/wp-json\/wp\/v2\/pages\/286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/franklincovey.com.ar\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/franklincovey.com.ar\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/franklincovey.com.ar\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/franklincovey.com.ar\/en\/wp-json\/wp\/v2\/comments?post=286"}],"version-history":[{"count":1,"href":"https:\/\/franklincovey.com.ar\/en\/wp-json\/wp\/v2\/pages\/286\/revisions"}],"predecessor-version":[{"id":20019,"href":"https:\/\/franklincovey.com.ar\/en\/wp-json\/wp\/v2\/pages\/286\/revisions\/20019"}],"up":[{"embeddable":true,"href":"https:\/\/franklincovey.com.ar\/en\/wp-json\/wp\/v2\/pages\/57"}],"wp:attachment":[{"href":"https:\/\/franklincovey.com.ar\/en\/wp-json\/wp\/v2\/media?parent=286"}],"wp:term":[{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/franklincovey.com.ar\/en\/wp-json\/wp\/v2\/wf_page_folders?post=286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}